Stay safe:
If you are still at the scene of an incident, make sure you and any passengers are safe. If needed, contact the emergency services.
If another person is involved:
Ask for the following information:
If they are happy to share this with you then it would also be beneficial to get their:
Extra information:
Take photos of the damage to your vehicle and anyone else involved. If there is any dashcam footage that will be very useful also.
If there are any witnesses, ask for their contact details too.
Get in touch with us:
You must report any claim, accident or loss (regardless of fault) involving you or your vehicle within 24 hours if possible. The sooner you tell us the quicker we can take the stress away.
When things go wrong, Network Adjusters are here to help 24/7.
Call 1-866-446-7487 or email [email protected]. Before you get in touch, please make sure you have the right details to hand.
If you are in the UK or have had an incident with a UK policy holder, please contact our UK claims team here.