How can we help?
Whatever your query, we're here to help. Select an option below to get in touch with our friendly UK support team.
Whatever your query, we're here to help. Select an option below to get in touch with our friendly UK support team.
Do you have questions about your account or policy? Find answers fast with our 24/7 Helpcentre.
In a rush? Speak to our handy chat assistant, AMI, for instant answers to your questions.
Send us a question through our Helpcentre and a member of our team will reply as soon as we can.
Prefer to send us an email? Contact us at:
We provide all our quotes online to make the process as simple as possible.
Click here to find the cover you need, answer a few questions, and you’ll receive your quote in minutes.
We are unable to price match the cost of your insurance but we are confident that our prices are competitive compared to other providers in the market.
Our underwriters use hundreds of factors to calculate premiums. Much like other industries, our prices are subject to change, so our premiums aren't fixed.
If you have a Courier or Rideshare policy with us, then yes! When you complete your quote, remember to add the number of claim-free years you’ve earned.
To continue earning your no claims discount (NCD) on our 30-day policies, you must have twelve consecutive months with no breaks in cover (for a total of 360 days).
That depends on your policy.
If you’re a new customer and select “today” as your policy start date, it’ll activate immediately. Please note: the Motor Insurers Bureau (MIB) website may take 24 hours to update, but you'll still be insured during that time.
Alternatively, if you select a future start date (available up to seven days in advance), your policy will activate at midnight on your chosen start date.
If you’re renewing a live policy, your new policy will begin from the moment your current policy lapses. You can renew a live policy up to seven days in advance.
Finally, if you’re renewing an expired policy, your new policy will activate immediately.
Good question!
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