Archives: FAQs


I’ve had an accident, what should I do?

If you have had an accident please call us immediately on 0808 169 9165 and select option 1, we are here to help you get back on the road! Please note you must tell us about any accident or potential claim within 24 hours of it occurring or you may have to pay an additional...


How do I pay?

You purchase your policy via our app through our secure payment system.


How do I get the Uber Pro discount?

If you are a Pro driver, your discount will have been automatically applied to your quote. If you only drive with Uber, and no other platforms, you can opt to get a higher discount by remaining exclusive. Click here to see the full details on our Uber Pro discount. 


Who will be my insurer?

We are underwritten by Great Lakes Insurance SE, however some features are provided by other underwriters, which are stated in your policy documents. Great Lakes Insurance SE holds an excellent level of financial security and holds an A.M. Best rating of A+ (Superior).