Privacy Policy

THE INFORMATION WE COLLECT

Non-public personally identifiable information (“Information”) is information that identifies you and is not available to the general public. The following sections tell you more about how and when we collect your Information.

INFORMATION WE OBTAIN FROM YOU

During the quoting, application, or claims handling processes you may give us Information such as your:

  • Name
  • Address
  • Phone number
  • Email address
  • Driver’s license number
  • Professional license number
  • Social security number
  • Date of birth
  • Vehicle details
  • Transportation Network Company (TNC) background data

If you gave us your email or mailing address, INSHUR may use it from time to time to notify you of such things as new services, special offers, or to confirm transactions. If you do not wish to be contacted by email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any INSHUR email you receive.

INFORMATION ABOUT YOUR TRANSACTIONS

We may collect Information about your transactions and experiences with us and others, such as your payment history, claims, coverage, and vehicle changes.

INFORMATION FROM THIRD PARTIES

We may receive Information about you from reporting agencies, which provide us with motor vehicle reports.

As permitted by law, we may also review your motor vehicle record and claims history with any renewal.

ACCESS AND CORRECTION OF PERSONAL INFORMATION

If you’d like to correct information that you provided to us, our representative will make the appropriate adjustments to INSHUR’s records. If you wish to correct personal information provided to INSHUR by a third party (such as a motor vehicle reporting agency) the representative will provide you with the applicable third party’s contact information. We will take reasonable steps to verify the accuracy of the personal information in our records.

THE INFORMATION WE DISCLOSE

Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and/or claims records.

We use this Information to process and service your policy; to settle claims; with your consent; or as directed by you. We may also disclose it to persons or organizations as necessary to perform transactions you request or authorize. Information about our former customers and about individuals who have obtained quotes from us is safeguarded to the same extent as Information about our current policyholders.

Following are some examples of how we may disclose Information:

We must exchange Information about you with underwriters, appraisers, attorneys, and other persons who are or will become involved in processing your application and servicing your policy or any claims you may make.

When you are involved in a claim, policy information is provided to adjusters and the businesses that will repair your vehicle.

We may share Information with persons or organizations that we have determined need the Information to perform a business, professional, or insurance function for us. These include businesses that help us with administrative functions. All of these entities are obligated to keep the Information that we provide to them confidential and to use the Information only for the purpose for which the Information was provided.

Information may be provided to organizations conducting actuarial research or audits. In this case, you will not be individually identified in any research report. The organization must agree not to redisclose the Information and the Information will be returned to us or destroyed when it is no longer needed.

We may also share your Information for other permitted purposes, including:

  • with another insurance company if you are involved in an accident with their insured
  • with your insurance company as needed for claims and underwriting purposes
  • with state insurance departments or other governmental or law enforcement authorities if required by law or to protect our legal interests or in cases of suspected fraud or illegal activities
  • if ordered by a subpoena, search warrant or other court order
  • with a third party loss control partner

CONFIDENTIALITY AND SECURITY

We restrict access to your Information to employees who we have determined need it in order to provide products or services to you. We train our employees to safeguard customer information. We maintain strict physical, electronic, and procedural safeguards to protect your Information from unauthorized access by third parties.

ADDITIONAL INFORMATION FOR OUR INTERNET USERS

We continuously improve INSHUR.com. We are interested in how visitors use our website, what they like and dislike, and where they have problems. We may gather data on how users navigate our site so we can make INSHUR.com an easy place to do business. Our tools may gather data such as what browser a person uses or even what pages are most popular.

We use cookies to improve your experience while using INSHUR.com and our internet apps. Cookies are small files that are stored on your computer. They do not contain any personally identifiable information about you. They help us personalize your experience when you return to our website, and they are required for certain portions of our website. Most browsers let you determine whether or not you accept our cookies.

We also provide some links to third-party websites that are not owned by INSHUR. INSHUR has no control over their privacy practices and assumes no responsibility in connection with your use of their websites. We recommend that you check the privacy policy of any website before you provide any personally identifiable information.

CHANGES TO THIS PRIVACY POLICY

We may modify our privacy policy from time to time. The most recent version is always posted at INSHUR.com.

WHAT TO DO IF YOU HAVE PRIVACY OR SECURITY CONCERNS

If you have a concern about privacy or security at INSHUR, we want to hear about it by mail or email.

Please write to us at:

INSHUR INC.
315 W36TH Street
New York, NY 10018

or email us at [email protected].

The Effective Date of the Privacy Policy is July 22nd, 2018.